EXCEPTIONAL service, quality workmanship and buying power are just some of the attributes that sets R&F Steel Buildings apart from its competitors.
Business partners Lou Ots and Neal Simpson have extensive backgrounds in the shed industry and can build any size and type of shed, garage or patio to meet commercial, industrial or domestic needs.
After starting the Warwick franchise from humble beginnings six years ago, they are excited to announce the grand opening of their new display shed/office at 97a McEvoy Street, Warwick.
The festivities will kick off at 1pm tomorrow with a good old fashioned Aussie barbecue and all current, past and prospective customers are welcome to call in.
Mr Ots said it was the pair’s attention to detail and unwavering dedication to customer service which has seen the family business flourish and expand.
“I have always been a big believer in service,” Mr Ots said.
“If you are going to tell someone that you’ll do something, you do it, and if say you are going to be there, you be there.
“We know that in a small town like Warwick you have to provide a quality product and service.
“You can do a lot of good things and people won’t remember them, but you only have to do one bad thing and you will be cursed all around town.”
Being affiliated with one of the biggest shed companies in the Lockyer Valley – R&F Steel Buildings in Gatton – also helps and enables the business partners to offer the friendly, personalised service that would be expected from a small business but with the buying power of a larger company.
Mr Ots said the materials used are also second-to-none and this is coupled with a quality build.
“We use all Australian BlueScope Lysaght material.
“The roller doors and materials are all Australian made – everything we use is Australian,” he said.
“In the six years we have been operating, we have got a lot of return business.
“We just finished another shed for a capsicum/zucchini grower in Dalveen, which is probably the fourth shed we have done for him.
“Then there is an apple grower near Stanthorpe who we will be building another shed for in the coming months and that will be the sixth shed we have done for him.”
Mr Ots said the company had grown so much in recent times that he was able to take a step back from building and concentrate on quoting and ordering.
“We have two young blokes who work for us – Peter Crumey, who is 21, has been with us for four years and completed a traineeship and Ty Lockhart, who is 16, is also completing a traineeship,” he said.
“They’re both local kids and we are more than happy with them.
“We have taught them how we want it done.”
The franchisee said the new display shed would offer customers the ability to see and feel the quality materials and workmanship for themselves.
“What we have done is incorporated three styles and sizes into one building,” Mr Ots said.
“We have a carport, the office area is similar to a small garage and attached to the back is a bigger shed.”
R&F Steel Buildings offers a full one-stop service, meaning staff will look after everything from council applications, to arranging the concrete slab and erecting the building.
Its services take in Warwick, Stanthorpe, Tenterfield, Allora and Clifton and all areas in between.
